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Privacy Policy
Viva Dental Clinic is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.vivadentalclinic.co.uk (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
- Personal Information: Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, subscribing to our services, posting material, or requesting further services.
- Contact Information: If you contact us, we may keep a record of that correspondence.
- Technical Data: Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
2. How We Use Your Information
We use the information held about you in the following ways:
- To Provide Services: To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.
- To Improve Our Site: To ensure that content from our Site is presented in the most effective manner for you and your device.
- Marketing: If you have opted in, to provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about.
- Communication: To notify you about changes to our service.
3. Data Storage and Security
We store your personal data on secure servers within the European Economic Area (EEA). We take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.
However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4. Disclosure of Your Information
We may disclose your personal information to third parties:
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Viva Dental Clinic, our customers, or others.
- To third-party service providers who assist us in the operation of our business, such as payment processors, IT services, and marketing agencies. These third parties are contractually obligated to protect your data and use it only as directed by us.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request that your personal data be deleted, under certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer your data to another organisation, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
If you would like to exercise any of these rights, please contact us at info@vivadentalclinics.com.
6. Cookies
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, see our [Cookie Policy].
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.
8. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Viva Dental Clinics
Address: 8 Bromley Street, Birmingham, B9 4AN
Email: info@vivadentalclinics.com
This Privacy Policy was last updated on 2/9/24
